Privacy Policy

1. Information We Collect

When you interact with the FireRoofs website or request our services, we may collect the following types of information:

Information You Provide

• Name, email address, and phone number (when you fill out a contact form, book an evaluation, or subscribe to our newsletter)
• Property address and details (when you request a home evaluation)
• City or region of residence
• Messages and notes you include in form submissions

Information Collected Automatically

• Browser type, device type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• IP address and approximate geographic location
• Referring website or search terms that led you to our site

2. How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and scheduling property evaluations
• Providing wildfire defense system proposals and project communications
• Sending our monthly newsletter (only if you subscribe, and you can unsubscribe at any time)
• Improving our website content and user experience
• Understanding which service areas and content are most relevant to visitors
• Complying with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Analytics

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. This includes:

• Google Analytics (GA4) to understand how visitors use our site, including pages viewed, time on site, and traffic sources. Google Analytics collects data anonymously and does not personally identify you.
• Essential cookies required for basic site functionality

You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

4. Data Sharing

We may share your information with:

• Service providers who help us operate our website and deliver services (hosting, email delivery, analytics). These providers are contractually required to protect your data.
• Law enforcement or government agencies when required by law or to protect our legal rights

We do not share your personal information with third parties for their own marketing purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes encrypted data transmission (HTTPS), secure database storage, and access controls. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and booking requests are retained for business communication purposes. Newsletter subscribers can unsubscribe at any time, and their data will be marked as inactive.

7. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:

• Know what personal information we collect, use, and share
• Request deletion of personal information we hold about you
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at [email protected] or call 831-705-0888. We will respond to verified requests within 45 days.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Third-Party Links

Our website may contain links to external websites (such as CAL FIRE, local Fire Safe Councils, and government resources). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or your personal data, contact us at:

FireRoofs LLC
Email: [email protected]
Phone: 831-705-0888